We are here to answer your questions
FAQs Salus Health
If you would like to find out how to make SALUS Health your medical home, give us a call today at (305) 643-4343. Or you can locate the SALUS Health Medical Center by visiting our LOCATION (check Contact Us)
Yes. SALUS Health owns their fleet of medical transportation vans that we use to pro-vide you with transportation to and from appointments. Call us today at (305) 643-4343 to learn more about the transportation we provide.
Our medical center is open from 10:00 AM – 6:00 PM Monday through Friday. On Thursday's office is closed. For after-hours access, please call your SALUS Health Medical Center for non-emergency medical needs that occur on the weekend, at night or on a holiday, and our answering service will forward your message to the medical staff on-call who will call you as quickly as possible. For life-threatening emergencies, please CALL 911.
Though we recommend setting up an appointment for a Medical Center visit, we accept walk-ins. If you are not feeling well, just give us a call at SALUS Health Medical Center we will do everything we can to meet your expectations.
To schedule or change an appointment, just call us at SALUS Health Medical Center where you receive your care. One of our team staff members will assist you.
Please bring the following to your first appointment:
• Your insurance card and valid photo ID
• All of the prescription and over-the-counter medicines that you are taking. Be sure to bring the bottle so your care team can get a complete understanding of all of your current medications.
• It would be very helpful to have medical records from your most recent primary care physician and specialist physicians.
• Please be ready to share with your doctor about any Health problems that you may be having.
• If you need assistance with driving or have issues with hearing or vision, please bring a companion with you who can help with understanding and remember-ing your doctor’s instructions.
Yes. SALUS Health provides dental, vision, podiatry and message therapy services throughout our network partners.
Please call us at SALUS Health Medical Center for non-emergency medical needs that occur on the weekend, at night or on a holiday. Our answering service will forward your message to the medical staff on-call, who will call you as quickly as possible. For life-threatening emergencies, please call 911.
Please call us at SALUS Health Medical Center where you receive care. The SALUS Health team there will help answer your billing questions.
STAFF: MEDICAL DIRECTOR: DR. LAZARO M. GARCIA
MEDIAL ASSISTANCE & PHLEBOTOMIST: YOLY
MEDIAL ASSISTANCE: LUCY
INTAKE: SANDY
MEMBER SERVICES DESK:
• In all we do, we actively pursue excellence and search for the next level of accomplishment.
• We take pride in our work.
• We are a dynamic, forward-moving, innovative organization.
• Our integrity and ethics will never be compromised.
• We are good stewards of limited resources so that we can most effectively meet the many needs of our customers and the community. At the same time, caring for people is our primary focus.
• We are as respectful, friendly, helpful, and supportive to one another as we are to our patients.
• Teamwork is central to our work. We each take the responsibility to contribute effectively to teams.
• We each are dedicated to SALUS Health Medical Center, to our patients, and to the community.
• We share a common mission of serving others through spirit-based lead-ership.
• We recognize and appreciate the contributions and accomplishments of individuals and teams.
• We seek and reward suggestions and innovation.
• We have a strong work ethic, yet we don’t stifle our individual personali-ties.
• Fun and humor are healthy for us and for our patients.
• We are available for you at any time please give us call to address your need.
Because our work is guided by key values:
• 25 Year of experience as PCP services
• Our staff has served the community for the last 22 Years at the same location
Our Relationship with the People We Serve:
• The patient always comes first. We are dedicated to patient care.
• We treat each person with respect and dignity.
• We are compassionate listeners. We hear the issues of our patients, re-spect them, and do everything in our power to help.
• We provide patient-centered service. People who come to the SALUS Health Medical Center can expect polite, friendly helpful staff members who re-late to each person as an individual, recognizing their history, relationships, cul-ture, and needs. We go the extra mile to meet their expectations.
• We keep ourselves well educated so that we can apply new develop-ments in our fields. We use innovative approaches to health care and customer service.
• The diverse people who come to SALUS Health Medical Center see themselves reflected in our work. We seek diversity in our staff and value their abilities to enhance communication with patients. We create a clinic physical environment that reflects diversity. We actively engage in multiple cultures in the community.
• We believe that patients deserve to have timely access to health care and that our systems should reflect this value.